Coronavirus Information

Compliance Solutions

Novel Coronavirus (COVID-19)

The IIAC has created this webpage to keep members apprised of recent updates regarding the novel coronavirus, and to highlight resources for members. This page will be updated as the situation evolves.

There are everyday actions that can help prevent the spread of germs that cause respiratory illnesses.
Please observe these steps to reduce your exposure to the virus and protect your health:

• Wash your hands often with soap and water for at least 20 seconds
• Sneeze and cough into your sleeve
• Avoid close contact with people who are sick
• Stay home if you are sick
• Avoid touching your eyes, nose and mouth which are common routes of contagion
• Minimize the amount of time spent in crowded public places
• Avoid handshaking and other forms of physical contact
• Do not share electronic devices
• Consider holding meetings via conference calls


IIAC Resources

Post Covid-19 Lockdown IssuesConsideration for a returning workforce
Q&APrivacy-Related Obligations During COVID-19
Tip SheetRemote Access Considerations: When Your Employees Are Working from Home
SurveyIIAC Pandemic Business Operations Survey for The Investment Industry
SurveyIIAC Pandemic Online Brokerage Survey
SurveyIIAC Pandemic Business Operations Survey for the Retail Wealth Management Industry
SurveyIIAC Pandemic Post-Lockdown Survey
SurveyIIAC Pandemic Fixed Income Survey
SurveyIIAC Pandemic Survey: BCP Technology Used by Member Firms

Federal Government and Agencies


Title of Article

Public Health Agency of Canada Coronavirus disease (COVID-19): Outbreak update
Public Health Agency of Canada Risk-informed decision-making for mass gatherings during COVID-19 global outbreak
Government of Canada Support for Businesses
Government of Canada Coronavirus disease (COVID-19): Travel advice
Government of CanadaTravel Advisories
Government of CanadaRegistered Retirement Income Funds (RRIFs) minimum withdrawal reduced: CRA and COVID-19
FINTRACSupport to all reporting entities in light of COVID-19
CRAIncome tax filing and payment dates: CRA and COVID-19
CRAChanges to taxes and benefits: CRA and COVID-19
Bank of CanadaCOVID-19: Actions to Support the Economy and Financial System
Bank of CanadaBank of Canada to Introduce a Provincial Bond Purchase Program
Bank of CanadaBank of Canada to Introduce a Corporate Bond Purchase Program
Privacy Commissioner of CanadaA Framework for the Government of Canada to Assess Privacy-Impactful Initiatives in Response to COVID-19
Privacy Commissioner of CanadaPrivacy and the COVID-19 outbreak

Provincial/Local Government and Agencies


Title of Article

Government of BC COVID-19 Updates: Provincial Tax and Revenue Changes
Government of BC BC’s Economic Recovery Plan
Government of BC List of COVID-19 Essential Services
BC Centre for Disease Control Novel coronavirus (COVID-19)
Privacy Commissioner of BC BC Information and Privacy Commissioner’s statement on COVID-19
Privacy Commissioner of BC Privacy Awareness Week 2020: COVID concerns and protecting personal information
Vancouver Coastal HealthInformation on Coronavirus Disease (COVID-19)
Government of AlbertaStronger public health measures
Government of AlbertaBusiness and Service Restrictions
Government of AlbertaCOVID-19 support for employers
Government of AlbertaCOVID-19 coronavirus info for Albertans
Alberta Health ServicesNovel coronavirus (COVID-19)
Privacy Commissioner of AlbertaPrivacy in a Pandemic
Government of SaskatchewanRe-Open Saskatchewan Plan
Government of SaskatchewanAllowable Business Services
Government of SaskatchewanSupport for Businesses
Government of Saskatchewan2019 Novel Coronavirus (COVID-19)
Privacy Commissioner of SaskatchewanUpdated Statement from the Office of the Information and Privacy Commissioner of Saskatchewan on COVID-19
Government of ManitobaManitoba’s pandemic and economic roadmap for recovery
Government of ManitobaCoronavirus
Government of ManitobaEssential Services
Government of ManitobaSupport for Individuals and Businesses
Government of OntarioReopening Ontario
Government of OntarioHow Ontario is responding to COVID-19
Government of OntarioSupport for People and Businesses to Improve Cash Flow
Public Health OntarioCoronavirus Disease 2019 (COVID-19)
Privacy Commissioner of OntarioImpact of COVID-19
City of TorontoCOVID-19 Information
Government of QuebecFinancial assistance for businesses
Government of QuebecInstructions for businesses
Government of Quebec2019 Coronavirus (COVID-19)(English) (French)
Government of QuebecEmergency support for small and medium-sized businesses (French only)
Government of QuebecIncentive program to retain essential workers (IPREW)
Government of QuebecAnswers to questions about Coronavirus (COVID-19)
Commission d’accès à l’information du QuébecCOVID-19 : Protection des renseignements personnels et sécurité de l’information
Government of Newfoundland and LabradorNLife With COVID-19
Privacy Commissioner of Newfoundland and LabradorDon’t Blame Privacy – What To Do and How To Communicate in an Emergency
Government of New BrunswickCoronavirus
Government of Nova ScotiaNovel Coronavirus (COVID-19)
Government of Prince Edward IslandProvincial Response to Coronavirus
Government of NunavutCOVID-19 (Novel Coronavirus)
Government of Northwest TerritoriesGNWT’s Response to COVID-19
Privacy Commissioner of Northwest TerritoriesPrivacy in a Pandemic
Government of YukonCOVID-19 Information
Privacy Commissioner of YukonActions being taken by Yukon Ombudsman, Information and Privacy Commissioner and Public Interest Disclosure Commissioner in response to COVID-19
International Air Transport Association (IATA)Air Transport & Coronavirus

International Agencies


Title of Article

U.S. Centers for Disease Control and Prevention COVID-19
World Health Organization (WHO)Coronavirus disease (COVID-19) advice for the public: Myth busters
World Health Organization (WHO)Coronavirus disease (COVID-19) pandemic
World Health Organization (WHO)Your Questions Answered



Title of Article

CSACanadian securities regulators publish findings of COVID-19 disclosure review
CSACanadian securities regulators provide guidance to issuers on reporting impact of COVID-19
CSATemporary relief from certain regulatory filings available to registrants and unregistered capital markets participants due to COVID-19 pandemic
CSATemporary relief from certain regulatory filings available to investment funds and non-investment fund issuers due to COVID-19 pandemic
CSACanadian securities administrators provide temporary relief to public companies with delayed annual meetings due to COVID-19
CSACanadian securities administrators adjust implementation date for client focused reforms
CSACanadian securities regulators provide update on changes to regulatory work in light of COVID-19
CSAFrequently asked questions regarding filing extension relief granted by way of a blanket order in response to COVID-19
CSACanadian Securities Regulators to Provide Blanket Relief for Market Participants due to COVID-19
CSACanadian Securities Administrators Provide Update on COVID-19 and Potential Filing Delays by Reporting Issuers
CSACanadian securities regulators provide guidance on conducting Annual General Meetings during COVID-19 outbreak
OSCCOVID-19 Updates
BCSCCapital Markets including all dealers and advisers declared essential services during COVID-19 pandemic
BCSCTemporary exemption from certain reporting requirements for Regulated Entities carrying on business in British Columbia
BCSCTemporary exemption from certain financial statement and information delivery requirements for registrants
BCSCTemporary Exemption from Certain Corporate Finance Requirements
BCSCExtension of Certain Filing, Sending, Delivery and Prospectus Renewal Requirements of Investment Funds
Autorité des marchés financiersAMF reminds Quebeckers to remain vigilant against financial fraud
Autorité des marchés financiersAMF announces measures to support Québec’s financial system
Autorité des marchés financiersTransparency measures: Impact of COVID-19 pandemic on the filing of annual statements
Autorité des marchés financiersCOVID-19: AMF maintains its market oversight and consumer protection activities
IIROCCOVID-19: Essential Services Update
IIROCCovid-19 Related Exemptive Relief Applications Received and Exemptions Granted to April 30, 2021
IIROCBusiness locations – Registration and Compliance approach to work from home arrangements
IIROCIIROC extends implementation of its Plain Language Rulebook
IIROCDeferral of IIROC fees payable by small and medium-sized Dealer Members
IIROCJoint statement by Canadian Securities Administrators and Investment Industry Regulatory Organization of Canada on recent volatility in Canadian equity markets
IIROCCOVID-19 Related Exemptions from IIROC Rules
IIROCIIROC Statement: COVID-19 Preparedness
IIROCIIROC Notice: Guidance on COVID-19
IIROCBusiness Continuity
U.S. Securities and Exchange Commission SEC Coronavirus (COVID-19) Response
U.S. Securities and Exchange CommissionCOVID-19 Quick Reference Guide for Investors and Market Participants
U.S. Securities and Exchange CommissionSEC Provides Conditional Regulatory Relief and Assistance for Companies Affected by the Coronavirus Disease 2019 (COVID-19)
U.S. Securities and Exchange CommissionLook Out for Coronavirus-Related Investment Scams – Investor Alert
FINRAFINRA Seeks Comment on Lessons From the COVID-19 Pandemic
FINRAFINRA Shares Practices Implemented by Firms to Transition to, and Supervise in, a Remote Work Environment During the COVID-19 Pandemic
FINRAFINRA Reminds Firms to Beware of Fraud During the Coronavirus (COVID-19) Pandemic
FINRACybersecurity Alert: Measures to Consider as Firms Respond to the Coronavirus Pandemic (COVID-19)
FINRAPandemic-Related Business Continuity Planning, Guidance and Regulatory Relief
FINRAPandemic/Business Continuity Planning for FINRA Reporting Facilities
CIPFCIPF’s Board of Directors Suspends the 2020 Filing of the Statement of Member Assets by Location
IOSCOIOSCO Statement on Going Concern Assessments and Disclosures during the COVID-19 Pandemic
IOSCOIOSCO Reviews Implementation of Liquidity Risk Management Recommendations and Market Participants´ Responses to COVID-19 Induced Market Stresses
IOSCOIOSCO Reviews the Impact of COVID-19 Government Support Measures on Credit Ratings
IOSCOIOSCO seeks to help regulators address retail market conduct risks during stress events such as COVID-19
IOSCOIOSCO encourages issuers’ fair disclosure about COVID-19 related impacts
IOSCOFinancial policymakers discuss responses to COVID-19 with the private sector
IOSCOIOSCO reprioritizes its work program to address impact of COVID-19
IOSCOIOSCO Statement on Application of Accounting Standards during the COVID-19 Outbreak
IOSCOBasel Committee and IOSCO announce deferral of final implementation phases of the margin requirements for noncentrally cleared derivatives
IOSCOSecurities regulators coordinate responses to COVID-19 through IOSCO


TSX and TSXVToronto Stock Exchange and TSX Venture Exchange announce relief measures for listed issuers in response to COVID-19
CDCCPotential impacts of unexpected market closings on expiry and prices
Bourse de Montréal Inc.Extension – Alternative Measures and Reporting Delays – COVID-19
Bourse de Montréal Inc.Late Filing Fees Additional Reporting Delay Granted
Bourse de Montréal Inc.Additional Guidance to Approved Participants
Bourse de Montréal Inc.Approved Participants Business Continuity Plan COVID-19
Nasdaq, Inc.Nasdaq Statement on North American Operations

Other Resources

Privacy Commissioner of CanadaPrivacy tips for using videoconferencing services
WhatsAppWHO Health Alert brings COVID-19 facts to billions via WhatsApp
Cybersecurity TipsBeware of criminals pretending to be WHO: scams and malicious emails
Cybersecurity TipsCOVID-19 and Cybersecurity: Tips from IIROC to help firms and their employees protect clients’ information
Cybersecurity TipsCOVID-19 and Cybersecurity: Protect Yourself from Fraud – Tips for Investors
IIROC Cybersecurity TipsCOVID-19 and Cybersecurity – Tips for Advisors and Employees
Webinar PresentationNPC Safe Computing Webinar Series: Office 365 Basics for Secure Work from Home
FactsheetKnow the facts about coronavirus disease (COVID-19)
InfographicAbout coronavirus disease (COVID-19)
FactsheetCOVID-19 — Be prepared
InfographicBe prepared (COVID-19)
Information SheetCoronavirus disease (COVID-19): Travellers returning to Canada
Sign for visitors to your office (Ontario)English, French
World Health Organization (WHO)Online training as a weapon to fight the new coronavirus (video)
Johns HopkinsHeat Map
Wellness Together CanadaMental Health and Substance Use Support
Centre for Addiction and Mental Health (CAMH)Mental Health and the COVID-19 Pandemic
Mental Health Commission of CanadaMental health and wellness during the COVID-19 pandemic
Mental Health Commission of CanadaManaging COVID-19 financial stress